53- Dena Diorio, County Manager, Mecklenburg County

Dena Diorio
County Manager, Mecklenburg County
In this reprise episode of The @Work Podcast, we’re joined again by Dena Diorio, Mecklenburg County Manager. As the CEO of the state’s largest county, Dena oversees 6,000 employees, a $1.5 billion budget, and a $1 billion capital program. Known for her collaborative leadership, she works closely with the Board of County Commissioners and local organizations to drive effective problem-solving and address citizen concerns.
Tune in to hear more from Dena on her leadership and vision for Mecklenburg County on The @Work Podcast.
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Dr. Elizabeth Teagarden on LinkedIn
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52- Jim Keffer, Owner and Investing Partner, Keffer Auto Group

Jim KefferOwner and Investing Partner, Keffer Auto Group
Jim Keffer is the owner and investing partner at Keffer Auto Group, a multi-brand dealership group serving Charlotte, Albemarle, and Columbia with Chrysler, Dodge, Jeep, RAM, Ford, Volkswagen, Hyundai, Kia, Mazda, Genesis, and exotic car brands. A second-generation leader in the automotive industry, Jim has built a legacy of service, leadership, and innovation in car sales.
Beyond the showroom, Jim is a dedicated member of the Greater Charlotte Auto Dealers Association and an active participant in the Hyundai Hero program, which donates vehicles to military veterans, law enforcement officers, and teachers. When he’s not leading in business or giving back to the community, Jim challenges himself as an endurance athlete and finds creative expression as an accomplished potter.
Join us as we revisit our insightful conversation with Jim Keffer on The @Work Podcast with Dr. Elizabeth Teagarden.
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51-Linda Kirby, Executive Vice President, Boingo Graphics

Linda Kirby
Executive Vice President, Boingo Graphics
Linda Kirby serves as part owner and Executive Vice President of Boingo Graphics, a company specializing in high-quality printing and marketing solutions. With a reputation for innovation and a client-first mindset, Linda has become a respected leader in the print and marketing industries.
Her journey began in high school when a graphic arts vocational program sparked her passion for print communications. This early inspiration set her on a path to a thriving career in printing operations and business leadership.
At Boingo Graphics, Linda focuses on empowering her team to grow, thrive, and make meaningful contributions. Through the company’s Boingo Cares initiative, she actively supports numerous nonprofits, demonstrating her commitment to giving back to the community.
Join us on The @Work Podcast as we revisit our conversation with Linda Kirby, a visionary leader shaping both her industry and her community.
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50 - Dan Hooks, Owner, Party Reflections, Inc.

Dan Hooks
Owner, Party Reflections, Inc.
Dan Hooks – Party Reflections
Founded in 1958 by Wayne and Sue Hooks, Party Reflections started in a rented garage with a small inventory of tables and chairs. Now over 60 years later, Party Reflections has expanded to four locations in North and South Carolina, being led by the second generation and employing the third generation in this successful family business.
The event business isn’t just the reels and stories that you see on Instagram. It’s hard work that takes plenty of human capital to pull it off right.
In this reprise episode, Dan Hooks talks about a family business that grew up along with Charlotte, how the event business has rallied after the pandemic, and the challenges it still faces today.
Dan Hooks is our guest today on The @ Work podcast.
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49- Henry Batten, President, Concrete Supply Company

Henry Batten
President, Concrete Supply Company
Henry Batten, Concrete Supply Company
Henry Batten is the President of Concrete Supply Company, the Carolina’s premiere source for top quality Ready-Mix concrete products, with 90 plants producing nearly 3 million cubic yards of concrete annually throughout the Carolinas.
Henry’s current and past responsibilities include the organization’s general management, dispatch, engineering, quality control and administrative support functions. He has led and participated in various operational committees aimed at improving safety, customer service, quality, productivity, cost control and operational effectiveness.
On this reprise episode, Henry Batten talks about incorporating technology into an industry dating back to the Roman Empire, doing the right thing regardless of cost, and creating a culture of safety that starts at the top.
Henry Batten is our guest today on The @Work Podcast.
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48 - Jennifer De La Jara, Director of Philanthropy, Goodwill Industries

Jennifer De La Jara
Director of Philanthropy, Goodwill Industries
Jennifer De La Jara is the Director of Philanthropy at Goodwill Industries of the Southern Piedmont, where she leads fundraising initiatives and forges partnerships with donors, foundations, and corporations to advance Goodwill’s mission of economic mobility.
With a career spanning roles like Director of Education at International House and Director of Workforce Development at Charlotte Bilingual Preschool, Jennifer brings a wealth of experience in education, workforce development, and community advocacy. She served as an At-Large Member of the Charlotte-Mecklenburg Board of Education from 2019–2023, was named a Hunt Institute State Policy Fellow in 2023, and received La Noticia’s Excelente Award in 2022 as Non-Latin Person Most Supportive of the Latino Community.
Jennifer De La Jara is our guest today on The @Work Podcast.
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Dr. Elizabeth Teagarden on LinkedIn
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47- Dena Diorio, County Manager, Mecklenburg County

Dena Diorio
County Manager, Mecklenburg County
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Dr. Elizabeth Teagarden on LinkedIn
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46 - Karen Calder, Executive Director, Classroom Central

Karen Calder
Executive Director, Classroom Central
Karen Calder is the Executive Director of Classroom Central and a dynamic nonprofit leader with expertise in fundraising, marketing, operations, and program development. With experience spanning both nonprofit and for-profit sectors, she combines business acumen with a passion for community impact, ensuring students and educators have the resources they need to succeed.
Karen Calder is our guest today on The @Work Podcast.
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Dr. Elizabeth Teagarden on LinkedIn
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45- Byrd Bergeron, CEO and Extreme Vacation Enthusiast, The Travel Byrds: A Novel Travel Agency

Byrd Bergeron
CEO and Extreme Vacation Enthusiast, The Travel Byrds: A Novel Travel Agency
Byrd Bergeron is a trailblazer in the luxury travel industry and the visionary CEO of The Travel Byrds: A Novel Travel Agency. Leading an $8MM agency, Byrd has redefined what it means to travel in style by creating an innovative model that allows travel agents to focus on designing unforgettable experiences while a specialized support team manages the logistics, from invoices to spa appointments.
Under Byrd’s leadership, The Travel Byrds has set a new standard for excellence with a meticulous triple-check process that ensures every itinerary is flawless. Whether it’s a last-minute reservation or a complex multi-destination journey, Byrd and the team consistently exceed expectations, turning dream vacations into seamless realities.
Byrd’s passion for crafting bespoke travel experiences has earned her a reputation as an “extreme vacation enthusiast,” pushing the boundaries of luxury, efficiency, and adventure.
Byrd Bergeron is our guest today on The @Work Podcast.
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Dr. Elizabeth Teagarden on LinkedIn
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44- Christopher James Lees, Resident Conductor, Charlotte Symphony Orchestra

Christopher James LeesResident Conductor, Charlotte Symphony Orchestra
Christopher James Lees is an acclaimed conductor known for his dynamic performances and commitment to contemporary music. Since 2018, he has been Resident Conductor of the Charlotte Symphony Orchestra and Principal Conductor of the Charlotte Symphony Youth Orchestra. Lees has also conducted major orchestras like the Los Angeles, New York, and Rochester Philharmonics and collaborated with Pulitzer Prize-winning composers such as John Adams and Jennifer Higdon. A passionate advocate for music education, he has worked with student orchestras nationwide. Lees holds degrees from the University of Michigan and has trained for the Boston Marathon.
Christopher James Lees is our guest today on The @Work Podcast.
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Dr. Elizabeth Teagarden on LinkedIn
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